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Objective:
To procure a position that will allow me to
utilize the talents I possess, and provide me with an opportunity to learn and
develop new skills.
Summary of Qualifications:
Results-oriented, high-energy, hands-on
professional, with a successful record of accomplishments as a technical
support engineer, as well as database and web design. I have a proven ability
to successfully identify deficiencies and potential opportunities, and develop
innovative solutions for increasing reliability and improving productivity. I
also have a broad understanding of computer hardware and software, including
installation, configuration, management, troubleshooting, and support.
Major
strengths include strong leadership, excellent communication skills, competent,
strong team player, attention to detail, dutiful respect for compliance in all
regulated environments, as well as supervisory skills. Thorough knowledge of
current technologies,
practices, and a clear vision to accomplish the company goals.
Professional
Accomplishments:
ACTIONS: Developed and maintained a
database to track over 800 lab PC's and numerous other peripherals being loaned
to different department engineers for testing.
RESULTS: Successfully reduced
equipment losses by 100%, due to losing track of who checked them out, and from
what department.
ACTIONS: Designed, and maintain
barcode scanning database for tracking shipped equipment to and from various
tradeshows throughout the world.
RESULTS: Successfully reduced
equipment losses by 100%, due to packing and shipping errors during tradeshow
clean ups.
ACTIONS: Developed and maintained a
database to track thousands of residential clients, and payments they
make. Created necessary reports for
county billing, and tracking of indigent clients
RESULTS: Successfully increased
revenue by billing function in database from both clients and county sources.
Work
History:
Data Management Sun Street Centers
– Salinas, CA 7
Years
Hardware/Software
Support Datawest
Group – Watsonville, CA
2 Years
Telemarketing/Sales
Westek Electronics – Santa Cruz,
CA
1 Years
Customer Service Technician
Solectron – Santa
Cruz, CA 3 Years
Telemarketing/Sales
Rainmaker – Scotts
Valley,
CA 1
Years
Customer
Support
Alteon Web Systems – San Jose,
CA
2
Years
Technical
Marketing Engineer 3Com – Santa
Clara, CA
6 Years
Education
Passaic
County Community
College Paterson,
NJ
Degree/Major
Computer Information Science
References and work
sample available upon request
